Return Policy

Thank you for shopping at Chicago Cullection Club. We strive to provide you with high-quality clothing products and exceptional customer service. Please review our return and refund policy below.

Returns

We accept returns only for damaged products. If you receive a damaged product, please contact us within 1 week of your purchase to initiate the return process. To be eligible for a return, the item must be unused, unworn, and in the same condition as when you received it. It must also be in its original packaging.

Refunds

We do not offer refunds for any reason other than damaged items. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, we will issue a store credit or exchange for the same product. Refunds are not provided in the form of cash or original payment method.

Shipping

You will be responsible for paying the shipping costs associated with returning an item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our return and refund policy, please message us at contact@chicagocullection.club